When you pay for a Transfer Request, we will decouple your site from our network into a single site installation package. You will receive a zipped folder containing everything you need to install your website on another server, including your...

You will have 30 days to pay any past due balances or reactivate your subscription before your website is permanently deleted. If, for some reason, you anticipate not being able to keep your account active for a short period of time, simply contac...

Yes. If we missed something, misspelled words, or entered the wrong information, you’ll receive an apology and quick resolution. If there is information or a file you forgot to give us or decide to add after we've made your website, we&#821...

Your new website is complete! But that’s not the end of the website process. You’ll eventually need to update your site. You may have a new diner menu, new products to add, new operating hours, expa...

The best way to get in touch with us about anything related to your website is through our support system, where you can submit a support ticket. To open a new ticket, either go to https:/suppor...

To get a custom email address that matches your website's domain, you can use any third-party email service provider of your choice, such as Google. Put in a support ticket, and we will help yo...